Interviews with 10 professionals from five leading Thai IP firms identified four knowledge categories and both extrinsic and intrinsic drivers. Sharing supported client trust, business development, intergenerational continuity and reflexive learning.
Key findings
- The four categories were legal, practical-professional, IP business strategy and personal skills. Extrinsic drivers included culture, teams, leadership, technology, business and continuity; intrinsic drivers included recognition, reputation, altruism, trust and reflexive development.
Why this matters globally
Professional firms globally risk losing tacit knowledge through turnover and retirement; the study informs mentoring, searchable repositories and communities of practice.
Thai researcher contribution
Chulalongkorn University researchers bring Thai IP-law practice into a knowledge-management literature often centred on large or Western organisations.
Limitations to consider
A small purposive sample from leading firms may favour positive accounts. Without observation, documents or client outcomes for triangulation, prevalence and causal performance effects cannot be inferred.