A survey of 200 supply-chain professionals in Thailand’s food and beverage manufacturing sector associated digital supply-chain adoption with perceived operating performance, most strongly with cost reduction.
Key findings
- Digital supply-chain adoption was positively associated with all perceived performance dimensions; cost reduction had the strongest direct coefficient (β=0.510, p
Why this matters globally
The study distinguishes performance pathways and shows why purchasing technology is not equivalent to building adaptive organizational capability.
Thai researcher contribution
Naresuan University researchers produced sector-specific evidence from Thailand’s economically and strategically important food and beverage supply chain.
Limitations to consider
The cross-sectional survey uses perceived outcomes and is vulnerable to common-method, recall and reverse-causality bias. It lacks objective cost, quality, waste or delivery-time records.